With Matrix42 FastViewer, you open the door to a world where remote support is faster, more secure and more intuitive than ever before.
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The #1 event for European Service
Wednesday, October 1st, 2025 — Live-streamed from Frankfurt, Germany
In the public sector, increasingly complex requirements are creating an urgent need for action. Matrix42 supports your institution with innovative, proven methods and technologies that noticeably reduce the workload and free up valuable resources where they are most needed:
High requirements due to GDPR and other regulations.
Fewer staff due to retirement and a shortage of skilled workers.
Old systems hinder digitization and efficiency.
A GDPR-compliant, customizable AI solution that reduces the skills gap through automation, ensures compliance, and efficiently modernizes outdated IT systems.
Benefit from modern SaaS technology with maximum data security and compliance. Choose between public cloud, private cloud, and on-premise solutions—even without an existing cloud strategy.
Noticeable results in just five days – ready to use immediately, intuitive to operate, and with direct added value.
We believe in a digital future where we work independently, securely, and in line with our values – with technology that builds trust, opens up new possibilities, and empowers people.
Matrix42 software solutions are designed, developed, and operated entirely in Europe, ensuring compliance with all relevant regulations, including the GDPR. With our “Cloud Your Way” and “AI Your Way” principles, companies retain control over their data at all times. At the same time, they can securely digitize and automate their processes.
Matrix42 stands for services that are precisely tailored to operational requirements and dynamic developments in different markets. Our strong network of more than 100 partners enables us to provide personal support in the respective local language and to respond to country-specific requirements. We stand for scalable services – close to people, close to their needs.
Matrix42 combines European values such as security, transparency, and ethical conduct with technological excellence—we offer cutting-edge technology to prepare organizations for future challenges. As one of Europe's leading service management providers, we are committed to helping shape Europe's digital infrastructure.
Data protection, efficient processes, and digital transformation are key priorities in healthcare. Matrix42 helps clinics, practices, and other healthcare facilities overcome these challenges.
Efficient administration, data protection, and digital transformation are key challenges in the education sector. Matrix42 supports schools, universities, and educational institutions with customized solutions to overcome these challenges.
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Digitalization, increasing data protection requirements, and the need to work more efficiently pose major challenges for administrations and public authorities. Matrix42 offers technologies that make this area fit for the future.
Cybersecurity, data protection, and the increasing complexity of processes pose immense challenges for the security and defense sector. Matrix42 offers innovative solutions that are specifically tailored to the needs of this industry.
Digitalization, growing demands for efficiency, and cybersecurity are shaping the infrastructure and transportation sector. Matrix42 offers customized technologies to successfully master these challenges.
Digitalization, the protection of sensitive data, and the need for efficient work processes pose major challenges for social services. Matrix42 offers innovative solutions that are specifically tailored to the requirements of this industry.
Matrix42 helps financial and commercial enterprises meet security requirements, optimize processes, and achieve maximum efficiency. Our solutions are designed to meet increasing compliance requirements and provide optimal protection for sensitive data. With us, you can increase productivity while minimizing risk—for sustainable success in a dynamic environment.
Rather than the time, cost and effort associated with introducing a completely new solution, Stadtwereke Speyer decided to maximize and enhance the capabilities of its existing Matrix42 Service Desk and Workspace Management solution to meet its diverse and constantly evolving audit needs.
With the Matrix42 solution, the Karlsruhe District Officelaid the foundation for a comprehensive, central serviceplatform that goes far beyond ICT.
With the service catalog, UEM, and asset, license, and contract management, the University of Vienna was able to standardize all processes.
Full license compliance at lower costs: Basler Kantonalbank (BKB) achieves these goals with Software Asset Management from Matrix42 and a Managed Service from Crayon.
Matrix42 Service Management on private cloud brought measurable improvements to the City of Tampere’s operations through clear and quantifiable benefits.
Matrix42 enables the Chamber of Labor of Upper Austria to enhance service processes related to digital workplaces, ensuring continuous support for its 650,000 members.
